2019 Alexandra Jayne Hackett of Blue Jay Photography

www.bluejayphoto.co.uk

bluejayphoto@outlook.com

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Frequently Asked Questions

If you don't find the answer to your question, get in touch

Payments & Deposits

Typically, wedding bookings require a £100 deposit to secure your date. The deposit is non-refundable and secures the date requested by the client and compensates the photographer for any loss of business incurred if cancellation occurs. The outstanding balance is to be paid on or before the date of two week before your service is due to start. We are able to offer tailored payment plans under special circumstances at the photographers discretion. In the event of late payment, a charge of £10 per day of lateness will incur to be added to the outstanding balance.

Other events require a £10 per hour deposit with the rest payable two weeks before the event. 

Do you just do Weddings?

Nope! I also frequently cover birthdays, reuinions, anniversaries, ceremonies and even corporate functions. 

What is the turnaround for receiving the photos/videos?

I do my absolute best to get your gorgeous photographs and videos to you as quick as possible - I know how excited you must be. Typically, I advise 2-4 weeks for photography (depending on the package you chose) and 4-8 weeks for videography. If you have a deadline in mind please do get in touch and I'll see what we can do to help. Requesting a quicker turn around may incur a charge to get the job done in good time. Please note I do not typically offer amendments to photographs. Small amendments may be made to videos at the editors discretion.

Do you have the rights to publish the wedding photos?

The copyright of the photographs remains with the photographer. This means that the client can reproduce them for personal use only. This also means that I have the right to watermark any photos, however as a courtesy I tend to only select a few to watermark. I have the right to publish photos for business use including but not limited to the website and social media accounts. If you have any safeguarding concerns please make them known at the time of booking.

In case of unforeseen circumstances, do you have a replacement photographer?

In the unlikely event of extreme circumstances, we have a list of trusted contacts to find you a suitable replacement photographer.

Do you send all the photos taken?

You will receive lovely polished edited copies of every photograph I take. I do not provide original raw files. You will receive a mix of colour and black and white photos.

Where in the UK do you travel?

I travel anywhere in Birmingham and the West Midlands areas free of charge. However, for long distances or hard to reach locations I may need to add a small amount for travel expenses to your quote. If you're not sure if this applies to your venue get in touch.

Do we need to feed you?

Nope! I'm a fussy eater so I take care of myself. 

Do you offer any tool to display the photos online?

Your photographs will be available to view and download via a password protected online gallery. You can share the password with whomever you like. The gallery will be active for at least six months. We keep all finals so if you ever need them resent just get in touch.

What kind of technology do you use?

I shoot with a canon 5D Mark III which is above industry standard, with three lenses: 20-35mm for wide and group photos, a 70-300 for candid and close up photos, and a 100mm prime throughout the day and especially for couples portraits.

What style of photos do you take?

I favour candid photography, I like to stay out of the way and snap authentic happy moments. However I am talented and flexible! I know what poses make a good photograph so I am happy to discuss style with you. I will provide a lovely mix of colour and black and white  photographs unless otherwise specified- you'll be spoiled for choice! Any specific requests must be made clear at the time of booking.

Do you cover more than one wedding a day?

Nope! If you book with me, your special day has my undivided attention.

Do you have insurance?

Yes I have full professional coverage including public liability insurance, professional indemnity insurance and equipment coverage.